Our services and business capabilities are adaptable to multiple industries, from medical, finance, automotive, legal, transportation, just to name a few. Whatever it is, we will have a solution.

HR Issues Are No Longer A Concern

  • You will no longer need to deal with hiring
  • No need to worry about employee absence; we staff so that your office will always have a rep handy
  • Our call specialists have expertise across a range of industries, including nonprofits, education, insurance, healthcare, and finance
  • Our goal is always a timely call resolution process to increase customer satisfaction and retention

Put our team to work for you and watch your business grow.

Rebate Processing

We can apply our services to many aspects of the Healthcare Industry. We know handling medical information is a great responsibility. Our reps are trained to adhere to HIPAA regulations as all information is kept strictly confidential.

Virtual Mailroom

  • We receive your paperwork at a designated PO Box and transport it to our facility
  • Sort

Scanning

  • We scan the paperwork and index for further processing

Database Creation

  • Data is keyed into our system
  • Data is then entered and put through a validation and verification process
  • Rebate is either approved or denied

Database Creation

  • Customer service for the rebate process
    • Submission
    • Resubmission
    • Explanation of denial
    • And any other technical issues

Healthcare

We can apply our services to many aspects of the Healthcare Industry. We know handling medical information is a great responsibility. Our reps are trained to adhere to HIPAA regulations as all information is kept strictly confidential.

Scanning

  • Scan paper documents that are taking up space 
  • Create a searchable database to search by patient name, dates, etc.

Data Entry

  • Take paper documents and key into your system
  • We can also create a Database Creation

Contact Center

  • Patient Reminders
  • Scheduling and Re-scheduling
  • Follow-up

Rebate Processing

  • We can handle rebates for a variety of healthcare products
  • Our Virtual Mailroom is equipped to receive, sort, scan and index mailed-in submissions
  • If approved, you can then further process rebate
  • If denied, you are notified for resubmission or denial

Insurance

With several years experience in servicing insurance agencies, Versible Connect has established a comprehensive solution for agency management and customer service. With our customer service team and licensed agents, we can help your agency better focus time and resources to growth.

Contact Center

  • Our contact center agents can accurately answer your customer’s questions to provide a friendly and helpful solution.
  • Any questions requiring a licensed agent are warm-transferred to a licensed US-based agent, whether in-house or provided by us.

We Have Experience In:

  • Auto
  • Home
  • Life
  • Health

Pre-Paid Card Services

With several years experience in servicing insurance agencies, Versible Connect has established a comprehensive solution for agency management and customer service. With our customer service team and licensed agents, we can help your agency better focus time and resources to growth.

Virtual Mailroom

  • Receive and sort promotional material

Data Entry

  • Process the material per client specifications
  • Verify, validate or deny
  • If approved, client can then issue/mail/reload prepayment card
  • If denied, client is notified for resubmission or denial

Scanning

  • Scan promotional material

Contact Center

  • Customers can call our contact center for support or questions on their card
  • We can provide them with information on their submissions and claims
  • Guide them through process for submission or resubmission

Call us for a consultation to find out how we can optimize your back-end administrative process.