Insurance

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(915) 356-2747

With several years experience in servicing insurance agencies, Versible Connect has established a comprehensive solution for agency management and customer service. With our customer service team and licensed agents, we can help your agency better focus time and resources to growth.

We have experience in

  • Auto
  • Home
  • Health
  • Life
  • Initial intake of loss
  • Cancellation calls
  • Underwriting calls
  • Cross sell/up sale
  • Drip campaigns
  • Agent-customer service
  • Follow up quality calls
  • Document verification
  • Data nurturing
  • Document storage-electronically or hard copy

Contact Center

Our Contact Center will take care of:

  • Our contact center agents can accurately answer your customer’s questions to provide a friendly and helpful solution.
  • Any questions requiring a licensed agent are warm-transferred to a licensed US-based agent, whether in-house or provided by us.
  • Employees identify with your brand

Robust Reporting of:

  • Contact rate
  • Response time
  • Call times
  • Drop rate
  • Any other meausures you require.

HR Issues Are No Longer A Concern whether you are simply continuing operations or scaling up.

  • No need to worry about employee absence; we staff so that your office will have a rep handy
  • Our call specialists have expertise across a range of industries, including nonprofits, education, insurance, healthcare, and finance
  • Our goal is always a timely call resolution process to increase customer satisfaction and retention

With several years experience in servicing insurance agencies, Versible Connect has established a comprehensive solution for agency management and customer service.

With our customer service team and licensed agents, we can help your agency better focus time and resources to growth.

  • • Secure Connection all connections are encrypted while your files are in tranfer
  • • Secure Storage your files stored on our secure servers

With our Paper-to-Digital Conversion Services We Will:

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Virtual Mailroom

We receive your mail through a PO Box or a location you designate and sort the mail to be scanned.

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Scanning

We take your mail and place it through our high-speed scanning process and create a digital image.

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Database Creation

Once the image is created we can either submit directly to you via ftp or to your proprietary system that we can create for you

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Data Entry

Our expert keyers will take the image and key the relevant information direct to your system or wherever you designate.