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Versible Connect’s call team handles inbound and outbound communication with your customers. Whether you need trained industry experts to field inquiries from clients or market research to gather data on target audiences, customer service questions, product or service sales, etc. We deliver superb customer service and unmatched results.

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Inbound

Professional and reliable customer services is key to any company’s reputation and success. Our inbound call specialists receive industry-specific training and demonstrate competence before being put on the call floor.

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Outbound

From lead generation and market research, to debt collection, medical, and more, Versible Connect has the industry know-how for providing superb customer service to increase value for you and your customers.

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Real Time Data

Versible Connect ensures that our industry experts handle your real-time data, leads and contacts knowledgeably, efficiently, and reliably. You will have access to our metrics as often as you like as we want to ensure you get the information you need with custom-tailored solutions.

Hands-Off

With Versible Connect, your business stands to benefit from our knowledgeable team who will work with you to provide a warm and seamless hand-off your customers deserve from an inbound or outbound call.

Customer Service

Regardless of the application, customer retention is a top priority and we know that a fast, informed and friendly response is key to this. Whether on inbound or outbound calls, we will work with you to develop the correct responses to your customer.

Technical Support

We work hand-in-hand with you on training to ensure your customers get the best answers to any critical and technical questions they may have.

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Debt Collection

Past due accounts and severe delinquencies are an unavoidable reality for many businesses. At Versible Connect, we offer effective call resolution to collect outstanding accounts receivables through top-quality, custom-tailored solutions.

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Market Research

Customer feedback is vital to the success of a growing business. With Versible Connect, your research is handled by a team that knows how to get the job done efficiently and correctly. Our outbound call team is commited to reaching out to your target market and getting you the information you seek, so that you can focus on where your business needs you the most.

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Lead Generation

For any business, sales are driven by effective and consistent lead generation. With Versible Connect, your business stands out to benefit from both targeted and diligent lead generation from our knowledgeable experts and at the highest level of customer service available. Our call team will help you achieve your desired results, improving sales of your products and/or services and the overall bottom line.